Services
Request for Digital (RD) provides its clients with a variety of services that can be grouped into three large groups. A first group that provides companies with a positioning of their technology areas in the market. A second group that supports the implementation of the improvements and strategies defined either by the client or as a result of previous collaboration with RD, and a third group in which support is provided to organizations for the management and control of the different existing services or initiatives.
Strategic Analysis and Market Positioning.
This service consists of providing support to the higher levels of Technology organizations in order to guide management regarding what should be the market practices that would allow them to improve, and consequently, achieve operational excellence.
They will be based mainly on the provision of:
Review and assessment of the services of the leading technology providers in the different markets.
Positioning of the client itself with respect to said services and the market in general.
Identification of deficiencies and points of improvement in all aspects (technology, HR, model, government ...) of Technology organizations.
Support in implementation and transformation.
This service consists of carrying out the previously defined strategy, either by the client himself or by the development of the previous stage and will be based mainly on the following services:
Support in the selection of Technology services, either in an internal model or in an outsourced format.
Validation of the transformation / transition / implementation of the selected service (change management, PMO ...)
Service Governance
This service consists of supporting the management of existing services (internal or external), providing the team's experience in two main lines:
Definition of the governance model (processes, VMO, automation)
Contribution of RfD's own resources for this function
